At Ghee Tadka, safeguarding your privacy and data security is a paramount concern. We are deeply committed to transparency in how we collect, use, and disclose your personal information. This Privacy Policy outlines our practices regarding personal information usage, as well as the scenarios in which we may share such data with third parties. This policy pertains to privacy-related actions on our website and digital services, collectively referred to as “Ghee Tadka,” including associated websites, platforms, or applications. It is important to note that this policy does not encompass personal information related to employees in their professional capacity.

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As an entity engaged in commercial activities, we are firmly committed to adhering to the Canadian Personal Information Protection and Electronic Documents Act, along with other relevant Canadian privacy laws governing our operations.

 

By accessing and/or using Ghee Tadka, you consent to the collection, use, storage, disclosure, and transfer of your personal information in accordance with this policy. Occasionally, we may request explicit consent if we intend to collect, use, or disclose your personal information in a manner different from what is indicated in this Privacy Policy. However, your consent may also be inferred from your interactions with us.

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If you do not agree with any aspect of this Privacy Policy, we kindly advise against conducting any transactions on Ghee Tadka. Please exit the platform promptly and uninstall our application.​

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Information We Collect

 

We collect various types of personal information, including but not limited to:

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• Your name

• Phone number

• Email address

• A password of your choice

• Date and time of account creation

• IP address of the device used for account creation

 

This information is used for the following purposes:

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• Administering your account

• Enabling your access to Ghee Tadka

• Verifying your identity as an authorized user

• Implementing and maintaining security measures to protect against identity theft, fraud, and unauthorized account access

 

You may choose to register for an account via third-party social media networks like Facebook and Google. By doing so, you grant us access to certain social media account information, consistent with your social media privacy settings, including your name. This information is used for administering your account and facilitating your access to Ghee Tadka.​

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Order-Related Information

 

When you place orders on Ghee Tadka, we collect information including:

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• IP address of the device used for the order

• Payment information, such as your credit card number (note that payment operations are outsourced to our payment processors, and we do not store your full credit card information)

• Physical delivery address (if applicable)

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We may also maintain your order history, including order date, time, cost, delivery address, delivery instructions, method of purchase, and order specifics (such as selected meal plans, food items, and special requests). This information is used to ensure accurate and timely delivery, support customer service needs, and continuously improve our tiffin service offerings.​

Communication and Contact

 

We may use your personal information to contact you for feedback regarding Ghee Tadka and to occasionally inform you about significant changes, developments, products, services, or account-related updates. Please note that you cannot opt out of receiving notifications about critical changes or developments, such as updates to this Privacy Policy or our Terms of Service, unless you discontinue using Ghee Tadka.​

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Contests and Promotions

 

When you participate in contests or promotions, we may collect information such as your name, address, phone number, and email address. This data is used to manage your participation in the contest, sweepstakes, or promotion.​

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Contacting Us

 

When you reach out to us with comments or questions, we collect the information you provide, including your name and email address, alongside any additional details required for a prompt response. We retain this information to assist you in the future and to enhance our customer service and offerings. ​

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Automatically Collected Information

 

Ghee Tadka, in conjunction with third-party service providers like Google Analytics, collects, processes, stores, and analyzes information obtained from your browser during your visits. This data includes:

• IP address

• Location (when using the mobile application)

• Device identifiers

• Browser attributes

• Operating system specifics

• Language preferences

• Referring URLs

• Duration of visits

• Pages viewed

 

We may also use "cookies" and similar tools to track, measure, and analyze visitor behavior and usage patterns. Cookies are small data pieces that Ghee Tadka can send to your browser, which may then be stored on your web browser or mobile device. These cookies recognize you when you return to our platform and collect data, including visit date and time, registration details, session identification number, and browsing history and preferences.

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Cookies are employed for analytics and certain Ghee Tadka features. Many major browsers and smartphones initially accept cookies, and while you can configure your browser or smartphone to notify you when receiving a cookie or to decline certain cookies, please be aware that refusing cookies may limit your access to certain features of Ghee Tadka. Third-party service providers may also use cookies on our site, but we do not control these cookies, and they are not governed by this Privacy Policy.​

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Custom Audience

 

We may employ third-party platform services (such as social media) to serve targeted ads on these platforms, for you or others. In such cases, we may provide a hashed version of your email address or other information to the platform provider. To opt out of this use of your information, contact us at gheetadkatiffin@gmail.com. Social media or other third parties may allow you to customize your ad preferences through your account settings on their platforms.​

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Disclosure of Personal Information

 

Your provided personal information will be securely stored on our servers, which may be located both within and outside of Canada. Additionally, your personal information may be shared with trusted third-party service providers who act on our behalf to support functions such as payment processing, logistics, data storage, and customer service, as outlined in this policy or as otherwise communicated to you. For example, we may transmit personal information beyond Canada's borders for processing and storage by our approved service providers.
 

While your personal information is stored or processed outside of Canada, it is subject to the laws of the jurisdiction in which it resides. As such, it may be accessible to governmental, judicial, or regulatory authorities in accordance with those local laws. Please note that some countries outside of Canada and the European Economic Area may not offer the same level of data protection as Canadian law. Nevertheless, we implement appropriate safeguards to protect your personal information in accordance with this Privacy Policy.
 

The third parties with whom we share your information may engage in various activities, including processing credit card payments, providing services or products on our behalf, and enabling vendor and courier services to process and deliver your orders. By submitting your personal data, you consent to the transfer, storage, or processing of your information as described here. We will take all reasonably necessary steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy.

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If you have provided your consent, we may permit select third parties, such as marketing and advertising companies, our affiliates, and associates, to occasionally contact you regarding other products or services that may be of interest. They may use various channels, including mail, telephone, mobile messaging (e.g., SMS, MMS), and email to reach out to you. Should you change your mind about receiving communications from these parties in the future, please notify us by using the contact details provided at the end of this Privacy Policy.
 

In the event that our business engages in a joint venture, acquisition, sale, or merger with another entity, your personal information may be disclosed or transferred to the acquiring company, our new business partners, or their advisors. This transfer will be made under the condition that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity receiving the information.

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We may also use the personal information you've provided to us if we have a legal obligation to disclose or share your information. This could include instances where we believe such disclosure is necessary to comply with applicable legal obligations or to enforce our Terms of Service/Use and other agreements with you. This may encompass sharing personal information with other companies and organizations for purposes such as fraud protection and prevention. Additionally, we and our service providers may disclose your personal information in response to a valid legal inquiry, order, or investigation, or to other organizations for purposes such as investigating breaches of agreements, contravention of laws, detecting, suppressing, or preventing fraud, or as otherwise required or permitted by applicable law or legal process. Your personal information may also be used or disclosed when necessary or beneficial for establishing, exercising, or defending legal claims, or for investigating or preventing actual or suspected loss or harm to individuals or property.​

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Safeguarding and Retention of Personal Information

 

To protect your personal information from unauthorized access, unlawful processing, accidental loss, destruction, and damage, we have implemented administrative, technical, and physical security measures. Access to your personal information is limited to authorized Ghee Tadka personnel and approved service providers who require such access to perform their job functions. We will retain your information as long as there is a legitimate ongoing business need, such as while you maintain an account with us or to fulfill our legal, tax, or accounting obligations. Certain data may also be retained to prevent fraud or future misuse, support legitimate business activities (like analyzing aggregated, non-personal information or account recovery), or as required or permitted by law. Any retained personal information will remain subject to the terms of this Privacy Policy. If you request the removal of your name from our databases, please be aware that technological and legal constraints may prevent us from completely deleting all your personal information.

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It's essential to acknowledge that transmitting information over the internet is not entirely secure. While we take steps to protect your personal information, we cannot guarantee the security of data transmitted to Ghee Tadka via the internet. Any transmission of data is done at your own risk. Please be aware that Ghee Tadka contains links to third-party websites that are not governed by this Privacy Policy. GHEE TADKA is not responsible for the collection, use, or disclosure of personal information by such third-party websites. When you click on these links, you leave our service and enter another site, where another entity may collect personal information from you.​

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Access to Personal Information and Withdrawal of Consent

 

You have the right to access, update, and correct inaccuracies in your personal information that is in our custody and control, with some exceptions as prescribed by law. Requests for access, updates, and corrections of inaccuracies in other personal information we hold can be made by contacting us through the provided contact information at the end of this Privacy Policy. For the purpose of verifying the identity of the individual making the request, we may require certain personal information and may restrict access as required or allowed by applicable law or legal process.

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You can withdraw or modify your consent at any time, subject to legal and contractual restrictions, provided you give us reasonable notice. If you withdraw your consent to receive information about specific products, publications, services, or events offered by Ghee Tadka, you will no longer receive such communications.​

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Agreeing to This Legal Agreement

 

By visiting and signing up on our website, you consent to be bound by the terms and conditions outlined in the Service Agreement and this Policy for the duration of your usage and membership with our site. If you disagree with the terms of this Privacy Policy at any point during your membership with Ghee Tadka, please reach out to our support team to terminate your membership.​

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Updates to the Privacy Policy

 

This Privacy Policy is effective as of the “Last Updated” date displayed at the top of the page. Your continued use of Ghee Tadka following any updates to our Privacy Policy constitutes your acceptance of the revised terms.

We may revise this Privacy Policy as needed to reflect changes in our privacy practices. We encourage you to periodically review this page for the most up-to-date information on our privacy practices.​

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Contact Us

 

If you have questions about this Privacy Policy or how your data is handled, you may contact us at:
gheetadkatiffin@gmail.com

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